Soho Studio Sarl, located in Geneva, Switzerland, (referred to as “we”, “us”, or the “Studio”) operates sohostudio.ch and is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, and protect personal information collected through our website and studio.
1. Information We Collect
a. Personal Information: When you visit our website or attend our studio, we may collect personal information such as your name, email address, phone number, and billing information.
b. Health Information: In order to provide personalized fitness services, we may collect health-related information such as your fitness goals, medical history, and any injuries or conditions you may have.
c. Payment Information: If you make a purchase or book a session with us, we may collect payment information such as credit card details or other financial information.
2. Use of Information
a. Service Provision: We use the information collected to provide and personalize our services, including scheduling appointments, managing memberships, and delivering Pilates sessions.
b. Communication: We may use your contact information to communicate with you about your appointments, promotions, and updates related to the Studio.
c. Improvement: Your feedback and usage data help us improve our services, customize your experience, and develop new offerings.
3. Data Sharing
a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering our services.
b. Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.
4. Data Security
We implement appropriate technical and organizational measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
a. Access and Correction: You have the right to access and correct your personal information held by us.
b. Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
c. Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time.
6. Cookies
We may use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly as a result.
7. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at hello@sohostudio.ch.
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.